What does a concierge do in a condo?
Concierge staff also perform the important role of keeping the property and residents of a condominium safe. The concierge helps deter crime and vandalism by patrolling the premises and looking out for suspicious activity and unauthorized trespassers.
Can you tell me the main purpose of a luxury high rise concierge?
Think of a luxury concierge as your one stop for planning any luxury events, travel and amenities. Whether it is a personal shopping trip to save you or one of your passengers time or arranging hotels and ground transportation, working with a luxury concierge will make your trip enjoyable and stress-free.
Why concierge is important what are the roles and responsibilities of a concierge?
Concierges act as the first point of contact between guests and an organization. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. They must uphold company culture at all times while making guests feel welcomed and valued.
What skills do you need to be a concierge?
Concierges should possess above-average communication skills. Their attitude, speaking and listening skills will be a reflection on their employers. They must be able to convey information effectively and with care, whether they’re offering recommendations on nearby restaurants or trying to solve guest problems.
What are the duties and responsibilities of concierge?
Hotel Concierge Duties and Responsibilities Assist Guests with Queries. Guests may have an issue with their room, trouble working equipment in the hotel, or have a question regarding services; the hotel concierge deals with these Make Recommendations. Arrange Events, Transport, and Excursions.
What is a concierge and job description?
Concierge Job Duties Work at the front desk to welcome and greet guests arriving. Offer to make special arrangements based on what guests need. Keep detailed records regarding past guests and what they did on their previous visits. Contact local companies to find discounts on attraction tickets and other things guests need.
How do I become a concierge?
Earn at least a high school diploma. Concierge jobs generally do not require a college degree. The minimum requirement for most positions is a high school diploma. An associate’s or bachelor’s degree in tourism, hospitality, or hotel management may be helpful for better paying jobs.
What does it mean to be a professional concierge?
A true, professional Concierge is first and foremost a representation of themselves and their work . Of course, they are as well for their employer and company; however, they understand that how they present themselves reflects directly onto the company they represent.
