Do I need a new phone socket for Fibre broadband?
If an engineer is setting up your Fibre It helps you get the fastest speeds by separating the broadband signal from any interference caused by your home’s telephone extension wiring and devices connected to it. We’ll also remove any microfilters you have plugged in to phone sockets as you don’t need them for Fibre.
Do I need a new socket for broadband?
You must always plug your Hub into the broadband connection on your master socket. If you plug it into a phone socket or extension, it just won’t work.
Can BT install a new master socket?
BT has been installing NTE5 units for many years, although some older houses may not have one. In the unlikely event that you do not currently have an NTE5 installed, you can ask BT to install one for you. A cheaper alternative is to fit your own NTE5-style box next to the BT master socket as an extension.
Does every house have a master socket?
While some people have indeed fitted a modern master socket themselves, it is illegal for anyone other than an Openreach engineer to fit one. If you mess it up you could be liable prosecution and / or have to pay a fine.
How do I get a master socket installed?
If the main line comes in overhead, then Openreach can be asked to re-locate the master socket to where you want it. If it comes in underground, then you would need to provide access for Openreach to fit a master socket. You can then run your own extension from that master socket.
Can I leave my router plugged into the test socket?
You will get the best performance by keeping your modem plugged into the TEST SOCKET, so keep it there if that isn’t causing you any other problems – like having no telephones working on extension sockets !.
Do you need a master socket for fibre?
With fibre broadband services, a master socket (with filtered faceplate) will be installed as part of the installation service, if a master socket has not previously been installed (unless you have opted for a self-install option).
Do you have to have a BT master socket?
A cheaper alternative is to fit your own NTE5-style box next to the BT master socket as an extension. With fibre broadband services, a master socket (with filtered faceplate) will be installed as part of the installation service, if a master socket has not previously been installed (unless you have opted for a self-install option).
Do you have to plug your broadband into your master socket?
You must always plug your Hub into the broadband connection on your master socket. If you plug it into a phone socket or extension, it just won’t work. Having problems with your broadband?
How old should master socket be for ADSL?
The item I have now is about 8 years old and I asume must be only suitable for ADSL. I understand from a salesman at Maplin that originally there was a costly arrangement for Fibre install involving Open Reach visiting the house to install a new Master Socket and BT Openreach Modem.