How do I speak to someone at Viagogo?
To contact Viagogo on the phone, you can call 0203 137 6080. They will only offer support over the phone to customers in time-sensitive situations. You have to press 1 if you are a buyer and enter the Order ID from your e-mail. It will only connect you to Viagogo if your event is within 72 hours.
How do I contact Viagogo by phone?
Customers can contact us via email using the Help Centre on our website or by emailing us directly to [email protected]. If the enquiry is urgent, we’ll call the customer to discuss it. Alternatively, customers can also call us on our customer support helpline 020 3137 6080.
Can I get a refund from Viagogo?
Per viagogo’s guarantee, buyers are entitled to a full refund if an event is cancelled.
Where is Viagogo based?
London
Viagogo is a London-based ticket exchange and ticket resale company….Viagogo.
| Type | Privately held company |
|---|---|
| Founded | London, United Kingdom (2006) |
| Headquarters | Geneva, Switzerland and London, United Kingdom |
| Key people | Eric Baker, founder and CEO |
| Products | Online secondary ticketing, online ticket exchange |
What is viagogo Australia?
Viagogo AG is an online ticket resell platform with headquarters in Switzerland. The ACCC took action against Viagogo in August 2017, and in April 2019 the court found Viagogo had misled consumers. The ACCC enforces the Australian Consumer Law which applies to tickets as well as other consumer goods and services.
Are my tickets from Viagogo real?
Viagogo pays search engines like Google to appear at the top of search results for major events. They rush you and make their websites look just enough like they could be official ticket sellers. If you buy through Viagogo your ticket could be fake and you could be getting ripped off.
How do I get a refund on Viagogo Australia?
Contact Viagogo directly – raise a complaint & request a full refund. You may not get through to a person, but be prepared to write to them repeatedly by email and send messages through their online help centre.
Should I trust Viagogo?
Viagogo can’t be trusted. Viagogo pays search engines like Google to appear at the top of search results for major events. They rush you and make their websites look just enough like they could be official ticket sellers. If you buy through Viagogo your ticket could be fake and you could be getting ripped off.
How do I know if my tickets are real?
The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.
