How to install Bomgar Representative Console?
To Install Bomgar:
- Go to ithelp.lsu.edu/login.
- Enter your MyLSU credentials. If you do not have access to the site, contact your BeyondTrust administrator.
- Click “Download BeyondTrust Representative Console” to download the installation file.
- Run the file to install the program.
Does Bomgar work with MAC?
When using the Service Desk’s remote support software, Bomgar, MacOS users must grant screen control permissions to the Bomgar application in order for us to provide sufficient remote support. Naturally, this control ends when the remote support session ends. …
How do you use the Bomgar console?
Bomgar enables you to support your customers remotely by connecting to them through the Bomgar Appliance. In any web browser, go to the URL of your Bomgar Appliance followed by /login and enter the username and password set by your administrator. You may be prompted to change your password the first time you log in.
How to start a remote session using Bomgar Representative Console?
How to start a remote session using Bomgar Representative Console. Login to Bomgar Representative Console and select the Session Key radio button. This will generate a one-time key for the client to input on their end.
How to install the Bomgar Representative Console at Cornell?
Click Download Bomgar Representative Console . Run the installer you just downloaded (this will require administrative rights). Accept all default values in the installer. Go to the App Store Bomgar Representative Console . Install the app. Open the app. For Site Address, enter assist.it.cornell.edu Enter your NetID and password when prompted.
What is the default password for Bomgar remote support?
Althoughyourappliance’sURLcanbeanyregisteredDNS,itwillmostlikelybeasubdomainofyourcompany’sprimarydomain (e.g.support.example.com/login). DefaultUsername:admin DefaultPassword:password BecauseBomgarRemoteSupportislicensedbyconcurrentusers,youcansetupasmanyaccountsasyouneed,eachwith uniqueusernamesandpasswords.
How can I install Bomgar on my computer?
You can install Bomgar on: Login using your NetID and password. Select the appropriate version from the Choose Platform drop-down list. Click Download Bomgar Representative Console . Run the installer you just downloaded (this will require administrative rights). Accept all default values in the installer.
