How do I reset my Vonage phone adapter?

How do I reset my Vonage phone adapter?

Disconnect the power cord AND the telephone cord from the back of your Vonage adapter. Unplug the power to the main base of your telephone, wait a few seconds and plug it back in. Reconnect the power to the Vonage adapter and let it restart. Reconnect the telephone cord to the Vonage adapter and check for a dial tone.

How do I change my Vonage adapter?

Order a New Vonage Adapter

1. Sign in to your Online Account.
2. Select Replace Current Adapter or Order New Adapter with a New Line.
3. Follow the prompts to complete ordering your new adapter.

How do I update Vonage firmware?

Once setup is complete, your password is your Vonage account number. Click Settings from the top menu, then select Upgrade from the left navigation pane. Go to Select and Upgrade Firmware and click Choose File. Select the firmware file and press Upgrade.

What to do if your Vonage adapter does not work?

Pick up the phone connected to your Vonage adapter and listen for a dial tone. If you still do not hear a dial tone you may need to reset the connection from your Vonage adapter to your telephone: Disconnect the power cord AND the telephone cord from the back of your Vonage adapter. Reconnect the power to the Vonage adapter and let it restart.

How to connect Vonage box to orange power supply?

Wait 30 seconds and connect the Vonage Box power supply to the orange Power port and connect the plug end to a power source. Wait for the Telephone LED on the top of the Vonage Box to turn blue. The LED blinks slowly if you have voicemail messages. Connect your phone cord to the green Phone 1 port on the V-Portal phone adapter.

How do I connect my Vonage phone to my router?

Wait for the Telephone LED on the top of the Vonage Box to turn blue. The LED blinks slowly if you have voicemail messages. Connect your phone cord to the green Phone 1 port on the V-Portal phone adapter. Pick up telephone handset and listen for a dial tone. Available port on router?

How do I power cycle my Vonage network?

To power cycle your network, follow these steps: Disconnect the power cord from the back of your internet modem, your router (if you are using one), and your Vonage telephone adapter. Make sure all the lights on each device go off. You may need to remove a battery from your modem to completely shut it down.